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Return policy
Would you like to return an item? You can return an item up to two weeks after receiving your order. On this page, you’ll find our return policy and the conditions for returning incorrect or defective items.
What are the conditions?
- Returns are accepted up to a maximum of two weeks after receipt
- Always contact us first at retouren@histoparts.com before returning any items
- Products must be returned in their original, undamaged packaging. If we need to repackage the item, additional charges may apply.
- Return shipments are always at the customer's expense and risk, unless otherwise agreed in writing. Please ensure that packages are securely packed and sufficiently stamped.
- We will process your return within a maximum of 3 weeks.
- Always request proof of postage from your carrier when returning an item.
Items excluded from return:
- Electrical products in opened packaging
- Parts that have been installed or are damaged
- Engine bearings in opened packaging
- Painted or treated body parts
- Items that have been cut to size
- Items specially ordered for you
Will I get my money back?
As long as we receive the returned goods complete, in their original and undamaged packaging, we will refund the purchase amount to your account as soon as possible. Depending on the situation, the products, and your preferences, we can also issue a credit note valid for 1 year, instead of a refund.
Return address
Histoparts
Aldewei 1
8582 KX Oudega (GS)
The Netherlands
Returns without a specific reason?
Under the Distance Selling Act, you are entitled to a cooling-off period of 7 working days after receiving your order when purchasing online. During this period, you may return a product without providing a reason, but you will be responsible for the return shipping costs.
Still have questions?
Couldn’t find the answer to your question about returns? Or would you like to know the status of your return? Feel free to contact us at retouren@histoparts.com or fill out our contact form. We’ll be happy to assist you with the smooth handling of your return.