Order and delivery
Would you like to order something, but you’d like to know first what the shipping costs or delivery times are? Are you curious about our conditions regarding orders? On this page you can find an answer to all your questions about orders and delivery.
Control your order
When your order has been delivered to you, you must check it for deficiencies, defects, damage, etc. on the delivery. And in case you note any, you must inform us immediately after delivery until no later than two business days after delivery. Afterwards, the filing of complaints and/or damage reports is no longer possible, and a report can no longer be taken under advisement either. Upon receipt of the package, you must always check the condition and contents of it yourself and in case you suspect damage refuse the package, or notes this to the forwarder who hands over the package to you.
Attention: without this report, you sign for the proper receipt of the goods and a forwarder or sender is no longer liable. We try to ship in the most convenient way for the customer possible. Also, with an eye on damaging of the items, we assess the best way of shipping. Histoparts is not liable, however, for damage which arises in whatever form to the items we deliver and are assembled by you yourself. Before assembly, you must check yourself whether the items are right for its purpose, as is described.
Conditions orders
- In case an order is refused at the door, then the (shipping) costs incurred by us will be billed by us at all times.
- In case of orders which were transmitted telephonically, we are not liable for the incorrect delivery of the referred items and/or descriptions.
- Always control your order for deficiencies, defects and/or damage on delivery. You can report such no later than two business days after receipt.
- Collecting. When you wish to collect your online placed order we will notify when your order is ready for collecting.
Retention of property
All matters delivered by Histoparts remain the property of Histoparts until the moment that you have fully complied with your payment obligation. All components which are mentioned in the web shop with original component numbers do not have to be original components. These are only mentioned for reference. All pictures serve as an illustration and may deviate from the delivered goods.
Any more questions?
Do you have questions about your order, the shipping costs, or other matters regarding shipping and/or delivery? Please contact us. We will be happy to help you.
